Over recent days I have heard varying statistics about the amount of time the average employee spends in their email in-box. While I have seen statistics as high as up to 6 hours, depending on job role, CNET News suggests that it is close to a quarter of their day. It’s not an enjoyable place to spend your time, and it is no wonder that people are keen to guard their email application of choice.
I don’t know about you, but I often feel that email is like walking into a maze and having to find a way out. Let’s face it, most people hate email. That is why people are using social media tools to communicate with each other.
Last week I was in Orlando at an IBM conference (Lotusphere). This was a good test for my in-box. Was I going to be overwhelmed by hundreds of emails? I did have access to email while away, but it wasn’t something that I could attend to as quickly as I normally would. When checking my email, I had as few as 6 emails per day. Most of them were just alerts which directed me to content on our intranet.
My habits have changed somewhat in recent months. Now when I get to the office, I no longer open my email as my first task for the day, rather I review what has been happening on our internal social business site. Within moments I can find the answers to questions which I have left through the use of a status update as I hurried out the door on the previous day.